This website is shared by Prufrock Coffee and Prufrock Training & Consulting.
Prufrock Coffee is the trading name of Prufrock Coffee Limited (Company no. 07278788). The registered address is 23-25 Leather Lane, EC1N 7TE London, United Kingdom.
Prufrock Training & Consulting is the trading name of PT&C (Company no. 11042665). The registered address is 8 Pritchards Road, London E2 9AP, United Kingdom.
By using our website, you’re agreeing to be bound by this Policy.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.
Any questions regarding this Policy and our privacy practices should be sent by email to: email@example.com or by telephone to 020 7242 0467.
In running and maintaining our website we may collect and process the following data about you:
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone other than to affiliates under Prufrock’s control, except that we sometimes use others to perform specific functions on our behalf.
For example, we partner with PayPal to process your orders, therefore you will have to provide them your financial information. If you would rather not send your credit/debit card details over the Internet then please contact us and place your order over the phone by calling us on +44 (0)207 242 0467.
We will not disclose your personal information to any other party other than in accordance with this Policy and in the circumstances detailed below:
Consent – By disclosing your personal information to us using this website, you consent to the collection, storage and processing of your personal information by Prufrock in the manner set out in this Policy.
Legitimate interests – if processing is necessary for your interests, for example keeping you informed of our holiday hours, this is done using legitimate interests as a legal basis.
Personal information that we collect, access or process will be retained only as long as necessary for the fulfilment of the purposes for which it was collected, unless otherwise provided in agreements between you and Prufrock or as required or authorised by law.
Personal information that is no longer required to fulfil the identified purposes will be destroyed, erased or made de-identified.
We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to register Speciality Coffee Association certificates).
However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service.
Please be reassured that we will not release your information to third parties outside Prufrock for them to use for their own direct marketing purposes, unless you have requested us to do so.
If you purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.
We respect your right to access and correct your personal information. You may also request that we update your personal information or correct any factual errors that you believe may exist regarding this information.
You may also exercise your rights, subject to applicable laws, to request that we delete or restrict access to your personal data. We may need to retain it for legally permitted purposes and this will be explained to you if necessary.
Upon your request, we will (a) stop sending emails to your email address; and/or (b) disable your account to prevent any future purchases through that account.
If you need assistance correcting or updating your personal information, or would like to request that we delete your personal information, please contact us with your request at firstname.lastname@example.org.
We will endeavour to complete all requests for data updates, access or deletion in 30 days.
The website incorporates reasonable and appropriate physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.
We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU.
These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
This website is not directed toward children under 13 years of age and Prufrock does not knowingly collect or use information from children under 13 without verifiable parental consent. If you believe that a child has provided personal information to us, please contact us promptly as described below, and we will endeavour to investigate and delete such information from our systems.
We keep this Policy under regular review. This Policy was last updated in May 2018.